Quality Control
A CREDIBLE COMPANY
Alamo Security Services static services are designed and executed to a very professional standard within the industry guidelines.
We operate with the British standards of BS 7499 & BS 7858. BS7499 controls the operating parameters of the services whilst BS 7858 concentrates on the vetting procedures of our staff to ensure every effort is made to recruit the correct quality of labour operating in the market place and pay them the best possible rates available.
This has the effect of keeping labour turn-over to a minimum and consequently delivering a consistent service 24 hours a day seven days a week. To endorse these British standards we also operate to the European quality management standard procedures within EN ISO9001.
These procedures are audited by a qualified external agency on an annual basis at our head office in London. In 2005 our industry is undergoing major change with the introduction of licensing. All of our staff have to obtain a license to operate as a security officer in the United Kingdom. Our organisation fully endorses this statute which is long overdue.
The objectives of the Private Security Act are to ensure that the service provided is by qualified (trained) individuals that are honest and trustworthy to guard your most valued assets around the clock, thus removing the unprofessional element of those unscrupulous companies still operating in our industry by enforcement rather than relying on good practise by those already in the industry.
Our organisation has also acheived SIA Approved Contractor Status.
GUARANTEEING A QUALITY SERVICE
Alamo employs a team of experienced field managers to supervise and support the officers in the field.
Apart from their total 60 years experience in the manned guarding field of operations they also hold the relevant qualifications in aspiring to man management techniques, Health & Safety competency including Risk Assessment compilation, rostering, disciplinary codes of practise, train the trainers, leadership by example and NVQ Assessors.
A team of operations managers execute a regular client liaison plan through-out the term of the agreement, they plan, organise and control their portfolio of accounts to ensure we keep the account for its entire duration and never lose business to service related issues.
Every assignment has written “Assignment Instructions” agreed with the client in advance of the commencement date of the service. Every client is supplied with the “Terms & Conditions” of buying our services.
The implications of the “Private Security Act” will endorse our quality of service from 2005 onwards.
Our Services
Building SecurityRetail Security
Keyholding Service
Manned Guarding
Front of House Security
Concierge Security
Corporate Security
Event Security
Mobile Patrol
Mailroom Porters
Retail services
Temporary Services
For a quotation on these services telephone 0800 085 8720
